COVID-19
What we are Doing

Defining Studios RRA Visuals has been deemed part of the essential services that support institutions, museums, churches and real estate with virtual content and media, and as such, we will continue to serve our communities.

To keep our team, our clients, and our home and business owners, we are operating with the following conditions:

  • Our staff are now operating remotely and can only be reached via phone or email support.

  • For the safety of our home owners, our photo, video and Matterport team members should not be touching or moving items in or around the property. Agents, please inform owners that the property must be clean and ready to shoot, with all lights turned on, all toilet seats down, shower curtains open and the premises vacated to ensure social distancing. Clutter must be stowed in smaller closets or neatly consolidated in a basement or storage area.

  • Orders must have an approved estimate in place before the session is confirmed. We are not able to come out to view a property unless an order is confirmed.

At this very uncertain time, know that we are here to provide our services and council as we navigate this evolving real estate market. Expect the same level of quality services that you’ve come to know and appreciate, along with every safety measure we can provide to keep you and our community safe and healthy.

For more guidance for our agents out there in the field, please, follow these measures put forth by the NAR.

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